Reference

Open 7ft Privacy Policy for India

We set out how your details are collected, used, shared, stored, and updated when you open an account with 7ft.

Data useCookie choicesAccount recordsLocal law

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Explore how we handle your data

7ft Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

Most of the details we handle come from what you enter in forms, messages, and account actions. We also record device data, browser type, login time, and cookie signals so we can keep your session running and spot misuse. When you add or move money, we

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keep the references needed to match the payment to your account, including UPI, Paytm, PhonePe, and Google Pay records where those rails are used. We share data only with service partners who help us run the account, process checks, or meet legal requests, and they are
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asked to use it only for those tasks. If access or eligibility matters for you, it depends on local law and is available where local law permits. You can ask for correction, a copy, or deletion where we are allowed to act.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT PATHS

Open a privacy request

When you want to ask about this policy, send us a message through the support form or the in-account contact path and include the email tied to your account so we can find the record quickly. For correction, access, or deletion requests, we may ask for a short verification step before we act, and we will explain what we can do if local law limits the request.

Team online

Support form

Use the contact form for privacy requests, account updates, or a question about what we store. Add your email and the change you want, and we will route it to the right team.

In-account message

If you are already signed in, send the request from the help area so we can match it to your account record faster. This helps us verify identity before sharing copies or making edits.

Email reply

For a written trail, reply to our support email with the subject line Privacy request. We keep the thread with your case so you can follow the status and any next step.

HOW WE HANDLE

Switch between the checks we keep

We keep privacy work split by purpose. Collection stays limited to account setup, payment handling, support, and legal checks; cookies remember session state and language; account security tools help us flag unusual…

Data minimisation

We ask for the details we need to open and maintain your account, verify actions, and answer your requests. If a field is optional, we keep it clearly separate from the details needed for service.

Cookie control

Cookies help remember your login state, language, and page preferences. You can change browser settings to block or clear them, although some pages may ask you to sign in again after that.

Account security

We check login signals such as device type, time, and location pattern to spot unusual access. If something looks out of place, we may ask you to confirm the sign-in before the session continues.

Retention periods

We keep records for as long as they are needed for support, dispute handling, checks, and legal duties. When the purpose ends, we remove or anonymise the data where our process allows.

Request changes

You can ask us to correct, export, or delete data tied to your account. We will review what you send, verify the request, and explain any part we must keep because law or recordkeeping requires it.

Contact channel

For privacy questions, contact the help team through the form or the in-account message path. Tell us what change you want and we will reply with the next step or the reason we cannot act.

Browse privacy questions and answers

If you want a quick answer before you open your account, this section covers data use, cookies, retention, access, and the channels you can use to reach us. Every answer stays focused on the record we hold about you, how long it remains, and what we can change where local law allows. We keep the wording short so you can find the point you need without scrolling through legal jargon.

It covers the details we collect when you open and use your account, the reasons we keep them, who may receive them, and the choices you can ask us to make about your record.

We may collect your name, contact details, account logins, device data, and payment references, along with messages you send to support. We keep the scope tied to service, security, and legal duty.

Yes. Cookies help keep you signed in, remember language choices, and measure page performance. You can change browser settings to block or clear them, but some parts of the site may ask you to sign in again.

Yes, where local law permits. Send the request through support, confirm your account details, and tell us whether you want a copy, correction, or deletion. We will reply with the next step or the reason we must keep part of it.

We keep records only as long as they are needed for account service, security checks, dispute handling, tax, or other legal duties. After that, we delete or anonymise them where our process allows.

Access is limited to staff and service partners who need it for support, checks, or legal requests. They are expected to handle it only for that purpose and follow confidentiality rules.

Use the support form or the in-account message path and choose privacy in the subject or menu. Tell us what you need, and we will route it to the right team and reply with the next step.

Open 7ft Privacy Policy for India

Open a privacy request

Support form

In-account message

Email reply

Switch between the checks we keep

Data minimisation

Cookie control

Account security

Retention periods

Request changes

Contact channel

Browse privacy questions and answers

01 What does this policy cover?

02 Which details do you collect?

03 Do you use cookies?

04 Can I ask for a copy or change?

05 How long do you keep my data?

06 Who can see my details?

07 How do I contact you about privacy?

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